Shipping policy
we are committed to delivering your orders in a timely and secure manner. Please review our shipping policies below to ensure a smooth shopping experience.
Processing Time
All orders are processed within 1-3 business days. Custom or personalized items may take additional time depending on the complexity of the order.
You will receive an email notification with tracking information once your order has shipped.
Shipping Methods & Delivery Time
We offer a variety of shipping options, including standard and expedited shipping.
Standard shipping typically takes 5-7 business days, while expedited options will vary based on your location.
Delivery times may vary during peak seasons or due to unforeseen circumstances like weather delays or holidays. Please keep this in mind when ordering.
Shipping Costs
Shipping costs are calculated at checkout based on your location, package size, and shipping method.
We offer free standard shipping on orders over $35.00 for a limited time.
International Shipping
Currently, we only ship to the following countries: United States & Puerto Rico.
International shipping times and fees vary depending on the destination. Additional customs fees or import duties may apply, and these are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number to track the status of your package.
If you experience any issues with tracking or your order, please reach out to us, and we will assist you in resolving the issue.
Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address after placing the order, please contact us immediately.
Lost or Damaged Shipments
We take great care in packaging your items securely, but in rare cases of damage during shipping, please contact us within 5 days of receiving your package, and we will assist in resolving the issue.
For lost or undelivered packages, please reach out to the shipping carrier first. If you still need assistance, don't hesitate to contact us.